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Frequently Asked Questions about Giving

Q. Is my bank account information secure? 

We understand that you may be concerned about privacy and security issues surrounding the use of the Internet for giving contributions. When you are entering and viewing Online Giving information you are using secure servers. All of your information is encrypted in 128-bit encryption prior to being transferred. 128-bit encryption is the form of protection used by financial institutions and Internet vendors for the safest method of transferring sensitive information.   

Q. When would this automatic contribution be charged to my account?

On the giving signup screens, you can specify whether you want your contribution made one time or recurring on a monthly basis.   

Q. Can I test this by giving one time? 

Yes. You may test Online Giving by selecting your giving type and entering your donation amount in the signup process.   

Q. Can I designate my online giving to specific funds? 

Yes. You currently have these four options: Tithes and Offerings, Building Fund,  Benevolence, Missions, and Love Offering.    

Q. Whom do I talk to if I have more questions? 

Contact our Finance department (Michelle Moore) at (540) 460-8237 and we’ll be glad to answer any other questions you may have.